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FAQ
What kind of specifications do you need for your computer?
There is usually no problem if you have a 64-bit computer with Windows 10 or later, a web camera and 8GB of memory.
Is there a time limit for the free beta version?
The beta version is up to version 1.2.5, but past versions are not downloaded.
From version 2.0.0, Basic function and Advanced function are included.
What is the deference between the GPU version and the standard version ?
earning the visitor's face quickly.
GPU is limited to NVIDIA products GTX series and RTX series.
To run the GPU version, the Windows x86_64 Driver must be at least 411.31 version.
In addition, from version 1.2.0, ASURA has incorporated the GPU version into the normal version.
GPU is targeted at NVIDIA products GTX series and RTX series.
You can download the NVIDIA driver from the link below.
GPU version does not work
To run the GPU version, the Windows x86_64 Driver must be at least 411.31 version.
If you try the GPU version and it doesn't work, please update the GPU driver.
In addition, from version 1.2.0, ASURA has incorporated the GPU version into the normal version.
GPU is targeted at NVIDIA products GTX series and RTX series.
You can download the NVIDIA driver from the link below.
Can I use any type of IP camera?
The delivery method of the IP camera must be Motion JPEG (MJPEG) or RTSP.
Not available for other delivery methods.
Please be careful.
What happens if I keep recording?
Recordings will continue to be saved to the C drive, but ASURA will stop recording audio and video when the C drive is less than 10GB.
You can also set the storage period and storage capacity of recordings and recordings.
For more information, please refer to "Recording file retention period setting"
In addition, if the storage period or storage capacity is exceeded, the following message will be displayed and all will be stopped.
Where can i find out the number of visits ?
The number in front of the name is the number of visits.
In this example, it is once.
Does this software require internet connection?
An Internet connection is required when starting the software for the first time, when registering a license, and when using the e-mail transmission function.
nothing else is needed.
I can't tell who's wearing the mask
Unfortunately, it is easy to misidentify in the following cases:
・ A person wearing a mask
・Those under the age of 18
·twins
-Wearing dark sunglasses
In addition, it may not be possible to distinguish depending on the shooting environment.
How to uninstall?
Go to "Uninstall a program" in "Control Panel".
Specifically, click "Start Menu" and then select "Windows System Tools" from the "W" menu list.
In addition, click on “Windows System Tools” and then click on “Control Panel”
In the "Control Panel" display method, select "Category" and click "Uninstall a program".
Double-click "MiraivisionASURA version X.X.X" from the displayed list to uninstall it.
Note that the following folders in My Documents will not be deleted even if you uninstall.
C:\Users\{user name}\Documents\MiraiVision_ASURA
Please delete if necessary.
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