FAQ

What kind of specifications do you need for your computer?

Up to version 1.2.5, there is usually no problem with Windows 10 or Windows 11 64-bit computers with a webcam and 8GB of memory.
From version 2.0.0 onwards, there is usually no problem if it is a PC with Windows 11 64-bit, web camera and memory 8GB.

Is there a time limit for the free beta version?

Beta versions are up to version 1.2.5.
If you have version 1.2.5, you can use it indefinitely.
From version 2.0.0, it will be a trial period of 30 days.
After the trial period, you will need to purchase a license.

What is the deference between the GPU version and the standard version ?

earning the visitor's face quickly.
GPU is limited to NVIDIA products GTX series and RTX series.
To run the GPU version, the Windows x86_64 Driver must be at least 411.31 version.
In addition, from version 1.2.0, ASURA has incorporated the GPU version into the normal version.
GPU is targeted at NVIDIA products GTX series and RTX series.
You can download the NVIDIA driver from the link below. 

GPU version does not work

To run the GPU version, the Windows x86_64 Driver must be at least 411.31 version.
If you try the GPU version and it doesn't work, please update the GPU driver.
In addition, from version 1.2.0, ASURA has incorporated the GPU version into the normal version.
GPU is targeted at NVIDIA products GTX series and RTX series.
You can download the NVIDIA driver from the link below.

Can i attach multiple webcams and shoot at the same time ?

No, you can't.
Only one webcam can be connected.

I can't tell who's wearing the mask

Unfortunately, it is easy to misidentify in the following cases:
・ A person wearing a mask
・Those under the age of 18
·twins
-Wearing dark sunglasses
In addition, it may not be possible to distinguish depending on the shooting environment.

Where can i find out the number of visits ?

The number in front of the name is the number of visits.
In this example, it is once.

Screenshot_1.png

Where can I purchase a license?

You can purchase a license on the following page.

Does this software require internet connection?

An Internet connection is required when starting the software for the first time and when registering a license. nothing else is needed.

How to uninstall?

Go to "Uninstall a program" in "Control Panel".

Specifically, click "Start Menu" and then select "Windows System Tools" from the "W" menu list.
In addition, click on “Windows System Tools” and then click on “Control Panel”
In the "Control Panel" display method, select "Category" and click "Uninstall a program".
Double-click "MiraivisionASURA version X.X.X" from the displayed list to uninstall it.

Note that the following folders in My Documents will not be deleted even if you uninstall.
C:\Users\{user name}\Documents\MiraiVision_ASURA
Please delete if necessary.